Every parent wants communication with their child’s school, whether to talk to a teacher, find out about forthcoming events or even ensure their child’s attendance.

Logical Telecom can provide your school with a telecoms system which ensures parents, staff and even pupils can speak to who they need to, when they need to, and can be kept up to date with developments as they happen.

• Parent Line – Virtual call handling answers your phones more quickly and reduces stress for receptionists. Incoming calls are routed straight to the right department, and all calls are answered immediately, with callers kept informed on what is happening to their call.

• Staff Line – Every member of staff can have their own mailbox with the number of waiting mailbox messages displayed on a flat screen in the staffroom ready for staff to pick up. This improves communication with parents and reduces the mountains of paper memos, post it notes and messages scribbled on scraps of paper.

• Message Line – Now you can create an information site especially for parents. You can also reach parents in an instant via e-mail, voice message or by text to tell them about pupil reports, homework, unexpected school closures, detentions, and praise for good behaviour – in fact, whatever you want to tell your parents or children about.

• Attendance Line – Parents can call into the school at any time to report an anticipated absence of their child. When an unauthorised absence occurs, parents will be instantly notified either by SMS text message, voice mail, email or all three.

• Management Line – School Line gives you full management reports on the volume of incoming calls and outbound call information – it can be customised to report on anything you want it to.

• Disaster Line – If your school has to close suddenly because of a fire alarm or worse, all calls can be diverted to a virtual number for members of staff to manage off-site.

• Bully Line – Bullying is recognised as a serious problem in many schools. Logical Telecom will give you anonymous text and telephone numbers for children to report bullying, automatically hiding caller identity and scrambling their voice.