Your practice provides invaluable advice and services to clients facing some of the biggest changes of their lives. Using technology from the World’s leading manufacturers, Logical Telecom can provide your business with a telecoms system which ensures your customers get the best legal advice your company has to offer.

• Direct Department Line – Allowing you to allocate dedicated numbers to specific departments within your company, e.g. Conveyancing; Litigation; Corporate; Tax; IP; Employment.
  
  
• Call Recording – To protect you and your clients in sensitive cases and provide an indisputable record of case telephone correspondence. Call recording can be activated at any time and can even be switched on in mid call. Recorded calls are stored digitally at a location of your choice and can be referenced by date, time, staff member or caller, providing your practice with a clear and accurate record of as much telephone correspondence as you need.
  
  
• Branch Connect – If you have a main office and one or more satellite offices, Logical Telecom can provide a module allowing you to link up all branches, routing calls through a single branch when other branches are closed or overflowing calls to other branches in busy periods.
  
  
• Case Management Integration - The Legal Practice telephone system can be linked into existing case management software to provide your practice with a seamlessly integrated platform between case files and your telecoms needs. Staff can choose to contact any individual whose information is listed in case files and call them directly, without having to find or dial their number manually.
  
  
• Fax Service – A traditional fax machine is an inconvenient method to receive confidential information. With a Logical Telecom fax service, you can receive and send faxes quickly and securely direct from your computer.
  
  
• Automated Reception – With the automated attendant, callers can be greeted by an automated message and directed to the person or department they need the most, ensuring they speak to the right person quickly and your staff do not have to redirect calls.