Logical Medium Network User
[15 – 50 employees]

Logical Telecom understands your business needs a complete solution to work seamlessly together with your business needs and practices.

Key Features for an Established Medium Sized Business

Multi Level Automated Attendant – your callers can be greeted by an automated attendant and directed to dedicated departments.

Voice Mail - every enquiry is important and with Logical Telecom’s voice mail options, you can be sure that every call is dealt with promptly and efficiently.

Direct Dial - Why have all your calls come through one number when you can allocate direct dial numbers to your staff? Logical Telecom’s direct dial options allow you to provide dedicated numbers for your clients and customers to use.

Call Recording – allowing you to monitor and evaluate how your staff deal with your customers. Logical Telecom can provide solutions ranging from a simple device that records calls from an individual extension, to solutions that record all or a percentage calls for a large organisation for training purposes; order confirmation; dispute resolution; or for evidence in court.

Telephone Conferencing - with IP based solutions, telephone conferencing allows participants to contribute in meetings without having to travel, reducing your carbon footprint.

Other Benefits

• Cost reductions
• Simplified supply chain
• More lines or line rationalisation
• Telephone system upgrades/ enhancements
• Staff training / re-training
• Mid term expansion planning
• Management Tools
• Voicemail / Unified Messaging
• Call Centres
• Call Recording
• Call Conferencing
• Multi Site connectivity
• Remote Workers
• Relocation Planning and Implementation
• Disaster Recovery Planning
• Marketing tracking using NGN

For more information contact Logical Telecom on
0808 144 3939 or email us