Legal Practice Telephone System

Your practice provides invaluable advice and services to clients facing some of the biggest changes of their lives. Using technology from the World’s leading manufacturers, Logical Telecom can provide your business with a telecoms system which ensures your customers get the best legal advice your company has to offer.

• Direct Department Line – Allowing you to allocate
  dedicated numbers to specific departments within
  your company, e.g. Conveyancing; Litigation;
  Corporate; Tax; IP; Employment.
  
  
• Call Recording – To protect you and your clients in
  sensitive cases and provide an indisputable record of
  case telephone correspondence. Call recording can
  be activated at any time and can even be switched
  on in mid call. Recorded calls are stored digitally at a
  location of your choice and can be referenced by
  date, time, staff member or caller, providing your
  practice with a clear and accurate record of as much
  telephone correspondence as you need.
  
  
• Branch Connect – If you have a main office and
  one or more satellite offices, Logical Telecom can
  provide a module allowing you to link up all
  branches, routing calls through a single branch
  when other branches are closed or overflowing calls
  to other branches in busy periods.
  
  
• Case Management Integration - The Legal Practice telephone system can be linked into
  existing case management software to provide your
  practice with a seamlessly integrated platform
  between case files and your telecoms needs. Staff can
  choose to contact any individual whose information is
  listed in case files and call them directly, without
  having to find or dial their number manually.
  
  
• Fax Service – A traditional fax machine is an
  inconvenient method to receive confidential
  information. With a Logical Telecom fax service, you
  can receive and send faxes quickly and securely
  direct from your computer.
  
  
• Automated Reception – With the automated
  attendant, callers can be greeted by an automated
  message and directed to the person or department
  they need the most, ensuring they speak to the
  right person quickly and your staff do not have to
  redirect calls.

For more information contact Logical Telecom on
0808 144 3939 or email us